Privacy Policy & Messaging Terms
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G.W. Smith Lumber Co.
Effective Date: 4/15/2026
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Introduction
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G.W. Smith Lumber Co. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it.
This Privacy Policy & Messaging Terms document explains how we collect, use, and protect your information when you visit gwsmithlumber.com or communicate with us.
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Information We Collect
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We may collect the following personal information:
• Name
• Email address
• Phone number
This information is collected when you:
• Submit a contact form
• Request a quote or information
• Sign up for communications
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How We Use Your Information
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We use your information to:
• Respond to inquiries
• Provide customer service
• Send updates, promotions, and notifications
• Improve our services
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Email Communications
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We may send emails using platforms such as Mailchimp.
You may unsubscribe at any time by:
• Clicking the “unsubscribe” link in any email
• Contacting us directly
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Messaging (SMS/Text) Terms & Conditions
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By providing your phone number and opting in, you agree to receive messages from G.W. Smith Lumber Co., including:
• Order updates
• Delivery notifications
• Account-related communications
• Promotional messages (if applicable)
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Message frequency may vary.
Message and data rates may apply.
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You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at tedwards@gwsmithlbr.com.
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Consent is not a condition of purchase.
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Advertising & Tracking
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We may use advertising services such as:
• Facebook
• Instagram
These platforms may use cookies or tracking technologies to deliver ads and measure performance.
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Sharing of Information
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We do not sell, rent, or trade your personal information.
We may share information with trusted service providers only as necessary to operate our business and communications.
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Data Security
We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is completely secure.
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Your Rights
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You may:
• Request access to your data
• Request corrections or deletion
• Opt out of marketing communications
To make a request, contact us at
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Third-Party Links
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Our website may include links to third-party websites. We are not responsible for their privacy practices.
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Changes to This Policy
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We may update this policy periodically. Updates will be posted here with a revised effective date.
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Contact Information
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G.W. Smith Lumber Co.
Lexington, North Carolina
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