Privacy Policy | gwsmithlumber

G.W. Smith Lumber Co.
Effective Date: 4/15/2026

Introduction

G.W. Smith Lumber Co. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it.

This Privacy Policy & Messaging Terms document explains how we collect, use, and protect your information when you visit gwsmithlumber.com or communicate with us.

Information We Collect

We may collect the following personal information:

• Name
• Email address
• Phone number

This information is collected when you:

• Submit a contact form
• Request a quote or information
• Sign up for communications

How We Use Your Information

We use your information to:

• Respond to inquiries
• Provide customer service
• Send updates, promotions, and notifications
• Improve our services

Email Communications

We may send emails using platforms such as Mailchimp.

You may unsubscribe at any time by:

• Clicking the “unsubscribe” link in any email
• Contacting us directly

Messaging (SMS/Text) Terms & Conditions

By providing your phone number and opting in, you agree to receive messages from G.W. Smith Lumber Co., including:

• Order updates
• Delivery notifications
• Account-related communications
• Promotional messages (if applicable)

Message frequency may vary.
Message and data rates may apply.

You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at tedwards@gwsmithlbr.com.

Consent is not a condition of purchase.

Advertising & Tracking

We may use advertising services such as:

• Facebook
• Instagram

These platforms may use cookies or tracking technologies to deliver ads and measure performance.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers only as necessary to operate our business and communications.

Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is completely secure.

Your Rights

You may:

• Request access to your data
• Request corrections or deletion
• Opt out of marketing communications

To make a request, contact us at tedwards@gwsmithlbr.com.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this policy periodically. Updates will be posted here with a revised effective date.

Contact Information

G.W. Smith Lumber Co.
Lexington, North Carolina

Email: tedwards@gwsmithlbr.com